Testimonials - Tranquil Escapes Ponds & Watergardens

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At Tranquil Escapes, we strive to give our customers first class service,  starting with the quoting process,  through to the  installation work, and well beyond that. Here are some of the testimonials from our customers.

After deciding to invest in a water feature. Reg from Tranquil Escapes  Ponds quickly distanced itself from its competition with their knowledge, enthusiasm, sincerity and extreme patience assisting us custom design our pond. The work was completed as promised on time with every tiny detail meticulously addressed! It looked fantastic then and looks better and better with each passing year as plants and fish mature. We truly cannot say enough about the wonderful work they did transforming our yard into an oasis. The superior filtration system constantly provides crystal clear, algae free and odour free water…From our initial meeting to this day nearly ten years ago, they have consistently delivered on his promises, always makes himself available to answer questions or offer assistance. We could not be happier, we highly recommend Tranquil Escapes  Ponds.

Hey Reg, hope your well.  Just wanted to let you know I am thoroughly enjoying my pond.  As neighbors pop by to admire it, I am highly recommending Tranquil Escapes.  Your workmanship and integrity are second to none...thanks again.

Last winter created problems for us with respect to our garden pond.  We needed a new liner and while we were at it we felt that the pond could be improved aesthetically.  We listed our requirements and had several people in the area visit us, discuss our plans and provide pricing.  By far the best response was from Reg of Tranquil Escapes Ponds & Water Gardens.  He listened carefully to what we had in mind and made a number of most useful and interesting suggestions.  We placed our business with them and essentially rebuilt our pond in a random oval shape, approximately 6 meters by 2.5 meters with a new waterfall and complete equipment.  We have no regrets whatsoever for this decision and have no hesitation in recommending this company for this type of work.

They worked hard on the installation and completed it within time and our budget restraints.  The pond is the most pleasing to look at and the equipment he has used is top class.  More importantly they have demonstrated ongoing interest and commitment to the work, have visited us on many occasions and has given us practical and useful advice on maintenance, wintering, plants, fish and other matters. We strongly endorse his expertise and will be happy to answer any questions concerning his diligence and his work capabilities.

Re:  Tranquil Escapes Ponds & Water Gardens

We are pleased to recommend this company  to anyone who is looking for a contractor to create or enlarge a garden water feature. They built a pond, waterfall and lighting system for us in May 2004 and we are delighted with the result.

Their technical knowledge is excellent and have a very creative approach to the work.  They make excellent suggestions, while at the same time respecting the customer's wishes.

Throughout the year, They have responded promptly and courteously to any concerns or requests we have had and we are particularly grateful for his generous giving of his time to offer the extra help with tasks which we two elderly customers found difficult to handle.

All in all it has been a pleasure to have worked with this company for us and we are looking forward to continued co-operation with him for the routine maintenance of our pond in the coming year.

We want to tell you how much we are enjoying our stream and waterfall. Reg, You did a wonderful job designing the project to fit into our landscaping.  It looks so natural. We also appreciate your follow up and attention to the pond on an ongoing basis. There are not many landscapers who would drop in casually to see how the pond looks and offer recommendations for refinements to the pond. We would be pleased to recommend you to anyone who is considering a pond or stream on their property.

Just a little note to let you know officially how much we're enjoying our pond and water garden.  It is a truly amazing transformation and will, no doubt, give us much pleasure for years to come.

Thank you for an amazing job on our pond. It exceeded our expectations. We love it and can't wait until next spring to enjoy it to its fullest.

To whom it may concern

We had a pond that was leaking and the rocks around the edge were falling in. After several high quotes to fix and repair it, we found Tranquil Escapes. We were given several ideas, and decided on a two tiered, much larger pond with more space for water plants and  shallow areas covered with river rock. The fish are now more visible than in our old pond. We just love sitting around the new pond to watch the fish swim. Whenever we have a question or try to get new ideas, Tranquil Escapes is always available, either by phone or a quick visit. We can't thank you enough.

To whom it may concern

I knew that I needed some help with my old pond;it had been enjoyable for the first year or two. But, because it was an amateur installation, lots of problems had cropped up, one of which was my having to use chemicals every day to clear the water.  I took a "stab" in the phone book; ended with a visit from Reg at Tranquil Escapes who re-dug the pond, installed a new liner and recommended and installed a new pump, a biofilter, a skimmer and (because I wanted it), a water fall.  I couldn't be happier;I have christened my pond "My cottage";it gives so many hours of joy. There is absolutely no need for any chemicals of any kind and thanks to their helpful hints, I was able to over winter my two koi.  Help is just a phone call away; service is prompt; prices are economical; operation of the pond is ecologically perfect.  I couldn't have asked for more.

To whom it may concern

My pond was in need of renovation and a friend recommended Tranquil Escapes.  They took on the job and I am very happy with the results.  The work was completed quickly with minimum of disturbance to the adjacent flower beds.  The new pond is even better than I imagined and they have stopped by several times to make sure everything is running smoothly.  I had no hesitation in recommending this company to a friend who wanted a pond constructed.  I know she too, will be satisfied with the excellent work he does.

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